My favorite type of onsite meetings are those where I help to solve a major problem. A couple of days ago I was visiting a large online gaming company. Most of what they do revolves around a web-based ...

The server-side architecture of an application can have a significant impact on how well the application performs. I’ve seen examples where an application server had to make queries against a database ...

We have had several customer cases at NetCraftsmen that involved slow applications as of late. The first step in determining the cause is to identify and isolate the factors that contribute to slow ...

The average software application depends on more than 500 open source libraries and components, up 77% from 298 dependencies in two years, highlighting the difficulty of tracking the vulnerabilities ...

Will they have enough control and visibility if something goes wrong? Can IT deliver the same quality of service (QoS) in the cloud that business users expect: fast response time and transaction ...

Several users continue to report an inability to launch (or crashes shortly after launch) various Microsoft Office applications -- especially Entourage -- after applying Security Update 2006-007.

Comerica has been rolling out software that lets the bank easily identify and respond to technical glitches while a customer is still using its mobile app. In so doing, the $69.2 billion-asset Dallas ...

A three-shift plant had roll-up doors to the loading dock. The plant manager asked the maintenance manager with responsibility for the loading area about those doors. Never any problem, the doors have ...