Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual handling capabilities, according to recent market analysis. The global messaging ...

Telos Corporation announced that it has been awarded a $14 million contract by the Defense Information System Agency (DISA) to support the Automated Message Handling System (AMHS) for the DISA ...

Filling nursing shifts at the last minute is a nearly constant battle for many unit managers. Some industry experts say automated workforce management tools can offer significant relief for this ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...

Liz Morrell is a freelance business journalist and content creator with more than 20 years writing experience, including 15 in retail and associated sectors. She is a regular contributor to ...