NiCE today launched Cognigy Simulator, an artificial intelligence performance lab to help companies evaluate, test, deploy,and scale AI Agents across their customer experience operations. Simulator ...
The new CX tool leverages cutting-edge Generative AI to create dynamic training programs that simulate real-life customer interactions. This AI-driven approach ensures that agents are better prepared ...
PHILADELPHIA, Aug. 5, 2024 /PRNewswire/ -- Saarthee, a pioneer in advanced technology solutions, is thrilled to announce the launch of its innovative Generative AI-based Customer Experience (CX) Agent ...