TORONTO--(BUSINESS WIRE)--Today Ada, the AI-native customer service automation company, announced a series of AI management and coaching capabilities that upskill its AI Agent and set businesses on ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

Sendbird Inc., an artificial intelligence communications and conversation platform, today announced the launch of what the company calls an “omnipresent” AI agent that can handle customer service ...

Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service ...

A couple of weeks ago Salesforce launched Agentforce 3 to provide fast time to value and help to answer ROI questions about agentic AI. As the software evolves at pace, Salesforce itself is jumping ...

Add Yahoo as a preferred source to see more of our stories on Google. AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered ...

CoSupport AI is officially launching its all-in-one AI platform for customer support. By combining autonomous support, enhanced agent productivity, and real-time business intelligence, CoSupport AI ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge ...