This paper proposes a framework for benchmarking the new product development process of individual companies. The company’s ...
Data Envelopment Analysis (DEA) is a non‐parametric technique for assessing the relative efficiency of decision making units (DMUs) by comparing the ratio of multiple inputs to outputs. Since its ...
The cross-efficiency evaluation method represents a significant enrichment of conventional data envelopment analysis (DEA) by incorporating peer evaluations to rank decision-making units (DMUs) more ...