As a startup founder, effective communication and negotiation skills are arguably the most important skill for success. This short guide provides valuable insights and tips derived from our ...

Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...

While some are jumping for joy at reuniting with their loved ones over food and fun this Christmas, others would rather grab takeout and call it a day at home… alone. Although declining invites may be ...

The holiday season is often portrayed as a time of joy, family gatherings and festive cheer. However, for many, it can also be a period filled with anxiety and tension, especially when it comes to ...

Performance reviews are a crucial part of any organization’s growth and success. They provide an opportunity to assess employee performance, set goals, and offer constructive feedback. However, not ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...