Create a work culture that allows employees to understand how their contributions are meaningful. Here are tips to help ...

Helping an employee address substance abuse requires balancing multiple priorities, including individual well-being, workplace safety, team dynamics, and organizational needs. Success isn't guaranteed ...

For managers, supporting underperforming employees requires skilled coaching that inspires growth, ownership and accountability. With the right approach, people managers can uncover the root causes of ...

Without strategic employer support and a nudge from brokers or advisers, frontline workers' transportation challenges can lead to absenteeism, lower productivity and turnover. Here are a few ways HR ...

Building a successful career plan is a complex yet important process hinged on accountability, motivation and organization by the professional to reach their career goals. However, much of the ...

As more organizations bring employees back to the office, they face a complex challenge: How to repopulate the workplace without undermining the improved productivity and employee satisfaction enjoyed ...

By Mohammed ALI This article was inspired by my encounters with customers and other stakeholders who have had bad service experiences with organisations and businesses, and to highlight the role of ...

American manufacturing faces mounting challenges. In the wake of the pandemic and with new waves of disruption from tariffs, supply chains are more fragile than ever, and workforce shortages continue ...

Empower employees by proactively tracking engagement, productivity and well-being trends. Flexible policies and outcome-focused leadership reduce burnout risks significantly. Employee burnout is one ...

Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...