For many of us, self-checkout is a lifesaver at the end of shopping trips. However, one legal expert is advising shoppers to ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

While the self-checkout kiosks sit empty, a fascinating group of shoppers deliberately chooses the longer human cashier ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Note: This story has been corrected from an earlier version that incorrectlystated Target was making "new" changes to its self-checkout process. The changes were rolled out in March 2024, and no ...