This latest cloud service aims to improve the customer experience. Interactive Intelligence today announced the newest service for its multitenant PureCloud platform: PureCloud Engage, tailored toward ...
Interactive Intelligence Group, a provider of unified IP business communications solutions, is releasing a software platform that will enable organizations to develop and deploy customer service ...
The contact centre is at the heart of numerous government departments, and as customer expectations change rapidly, so does the need to change service delivery models. So how would the move to a cloud ...
INDIANAPOLIS & SANTA ANA, Calif.--(BUSINESS WIRE)-- American Logistics Company (ALC) has deployed Interactive Intelligence Group Inc.’s (Nasdaq: ININ) unified IP business communications solution, ...
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