Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Massachusetts, California, Rhode Island, and Texas are enforcing massive changes to self-checkout for shoppers, including ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s ...

Walmart has pedaled back on their checkout system. The retail giant has started pulling self-checkout machines from certain ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

Carrie Jernigan, a legal expert and criminal defense attorney, is warning shoppers to avoid self-checkout registers at stores. She highlighted the risks of self-checkout kiosks, as they may lead to ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

WINTER HAVEN, Florida -- Police in Florida are looking for a group of people who used a Walmart self-checkout as their own personal slot machine. Last week, at least eight people who appeared to know ...

If approved next month, the new rule in the O.C. city would require one employee per three stations.

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...