ServiceNow fixed CVE-2025-12420, a critical flaw that let unauthenticated attackers impersonate users on its AI Platform.
ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
ServiceNow's journey from IT service management tool to enterprise platform company has been one of the more consistent narratives in enterprise software over the past decade. While competitors have ...