Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create an automated workflow.

In 2026, enterprises will be expected to automate processes that involve judgment, negotiation, compliance interpretation, ...

The technological transformation we’ve witnessed over the past decade is spectacular, especially considering the changes made to the modern workplace. Commonly known as robotic process automation (RPA ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Enterprises today generally consist of several systems of record that have been implemented ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...

What is low-code and no-code? Here's a guide to the best development platforms. Gartner defines Hyperautomation as a "disciplined, business-driven approach to rapidly identify, vet and automate as ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...