The customer service function is now a vital element of your business model. Customer service reps handle customer questions and complaints but they also cross sell products. It is now common to ...
The type of contractual provisions that a company is required by the GDPR to impose upon a service provider differ based upon two primary factors: (1) whether the service provider is a “processor,” a ...
The managed services market is driven by IT complexity, a shift to cloud solutions, and demand for security services. Opportunities lie in enhanced connectivity, scalable cloud deployment, and SME ...
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