Design is no longer an afterthought. In today's most successful organizations, design drives the thinking that decides what gets built, how it's delivered and why users would care. Design does more ...

It addresses the biases and behaviors that hamper innovation. by Jeanne Liedtka Occasionally, a new way of organizing work leads to extraordinary improvements. Total quality management did that in ...

This clear, organized process can help teams break free of a variety of human tendencies that get in the way of innovation. For business leaders, the struggle between efficiency and innovation is ...

Supply chain leaders increasingly rely on data science to navigate disruptions, optimize operations and drive decisions. Yet data, like crude oil, holds no value unless refined into usable insights.