Retailers turn to AI to crack down on rising return fraud

As retailers face growing return fraud, companies like Happy Returns harness AI to catch deceitful tactics.

How retailers are using AI to stop return fraud

Consumers returned nearly $900 billion worth of merchandise in 2024. Return fraud is on the rise and retailers are using ...
Yahoo

Retailers are deploying AI to help crack down on return fraud

Nearly half of shoppers in a recent survey admitted to some sort of "return fraud," and one estimate says nearly 1 in every 10 retail items returned for a refund is fraudulent. Josh Sidorowicz is In ...
ConsumerAffairs

The 2025 holiday returns playbook: Here’s what new and how to protect your refund

“Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store returns Fraud detection is getting smarter: retailers are using AI + image ...

Retailers using AI to spot return fraud attempts

Retailers lose billions of dollars due to return fraud each year, and some are now using AI in warehouses to spot potential ...
Forbes

Here Is How AI Will Help Retailers Brace For $850 Million In Returns

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns uses Return Bar locations at over 5,000 UPS ...
adexchanger

New Startup Pinch AI Tackles The Growing Problem Of Ecommerce Return Scams

If Q4 is the holiday shopping season, then Q1 might be the season of returns, or, more specifically, the season of return fraud. Retailers and ecommerce merchants are seeing a growing trend of returns ...
Morningstar

Pinch AI Raises $5M, Co-Led by Dynamo and Infinity Ventures to Give Retailers an AI Defense Against Exploding Return Fraud

SAN FRANCISCO, Jan. 15, 2026 /PRNewswire/ -- Pinch, the AI-powered post-purchase intelligence platform that helps retailers reward loyal customers and prevent return fraud, announced a $5 million ...