Any company can offer valuable products and services, but many businesses operate in a transactional manner. They neglect the customer experience, prioritizing sales over growing customer ...
Is it better to be loved or feared? Matthew Kohut is a co-author of Compelling People: The Hidden Qualities That Make Us Influential (Hudson Street Press, August 2013) and a principal at KNP ...
My parents had an arranged marriage. This always fascinated me. I am perpetually indecisive about even the most mundane things, and I couldn’t imagine navigating such a huge life decision so quickly.
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