Hanchen Su Contributes to Advancing LLM-Friendly Knowledge Representation for Customer Support Automation

A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...
Miami Herald

Wearing a Santa hat, biologist captures a giant python in Florida using a ‘spy snake’

Ian Easterling, a biologist with the Conservancy of Southwest Florida, captured a 153-pound female Burmese python, one of the largest caught in Florida in 2025. Conservancy of Southwest ...

Ivan Battimiello Receives 2025 Global Recognition Award For Secure Systems Leadership And High-Impact Engineering

Ivan Battimiello earned a 2025 Global Recognition Award for technical leadership in secure systems engineering. His nine-year ...
Marketing

Picking the Right Email Sender Name: Brand or Person?

Perhaps it's the focus on empathy and connecting with our subscribers on a human level. Or all of the emphasis on writing in plain English—using colloquialisms, sentence fragments, emojis, and even ...