Real crypto scam scripts criminals use to trick victims. Learn the exact messages scammers send and how to spot them before ...

BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

Apollo reports on six successful cold-calling scripts that engage prospects and convert objections into booked meetings.

Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

As we drove through southwest Memphis, KeShaun Pearson told me to keep my window down—our destination was best tasted, not viewed. Along the way, we passed an abandoned coal plant to our right, then ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...

The FCC is considering new rules on the use of foreign call centers by U.S. telecom companies. Potential requirements include American Standard English proficiency for foreign customer service workers ...

Pierce County hosts at least three data centers serving local and international clients. Rising data center power demand threatens Washington’s clean-energy goals. Legislature considers HB 2515 for ...

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...