Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

Data teams, application owners, and IT all want agentic AI. Figuring out who funds it is complex - and the organizational ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

The generative AI in chatbots market is poised for rapid growth, driven by rising demand for personalized interactions, cloud ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

Video has become one of the most effective ways for brands and platforms to communicate—whether it’s explaining a product, launching a campaign, or delivering educational content. But for many teams, ...

Salesforce has warned of detected "unusual activity" related to Gainsight-published applications connected to the platform. "Our investigation indicates this activity may have enabled unauthorized ...

In today’s data-driven economy, Salesforce has become a cornerstone of enterprise CRM. Its true value, however, is unlocked only when it works in harmony with the broader technology ecosystem.

Korean Air has launched a new Application Programming Interface (API)-based solution that allows seamless integration between its cargo system and customers’ internal systems. This initiative is part ...