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2:24
YouTube
SurveySparrow
What is CSAT Score? Measure your Customer Satisfaction
CSAT Score or customer satisfaction score is a commonly employed methodology to measure how satisfied customers are with a product/service they have used or are currently using. CSAT is one of the most straightforward methods of gauging customer satisfaction Did you know that 80% of companies use CSAT to measure customer satisfaction? Don’t ...
2.7K views
Jul 7, 2019
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