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59:20
YouTube
UXPressia
Customer Journey Mapping 101: Building a Map in Real Time
Are you new to customer journey mapping or looking to refine your skills? In this hands-on session, we guide you through the process of creating a customer journey map from scratch, using a real-life example of a car subscription service. Whether you're just starting out or looking to take your mapping skills to the next level, this webinar ...
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